Website Terms of Use Policy

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  Website Terms of Use Policy

1. About

Prism Of The Mind Clinical & Forensic Psychology (ABN: 93 680 148 716) (“we”, “us”, “our”) owns and operates our website www.prismofthemind.com.au (“website”). This Website Terms of Use Policy (“policy”, “Terms of Use”, “Terms of Use Policy”) outlines the Terms of Use of our website. 

In this policy, references to “user”, “you” and “your” refer to any person who may access or use our website, and may include clients, prospective clients, referrers, visitors to our website, users of services that we provide, stakeholders, third-parties and members of the general public.

2. Disclaimers

The content on this website is for informational purposes only. This website is not intended as a replacement or substitute for professional psychological assessment and treatment. You should always seek the advice and guidance of a qualified professional, such as a psychologist, doctor, or lawyer, before making any decisions based on any information on our website. We shall have no liability for any claims by, or any loss or damages of any kind whatsoever, to any user of this website. To the extent permissible under law, we cannot be held liable for any expenses, losses, damages or costs which might be incurred as a result of using our website or reliance on the content published on our website. No warranties, either expressed or implied, are made about the information published on our website nor do we give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose.

This website is not a resource for emergency support. If you require any mental health support, please call Lifeline on 13 11 14 or dial 000 in the event of an emergency. 

Submission of an online enquiry form to us should not be taken to imply the commencement of any psychological services from us or that you are a client of ours. All web enquiries to us will be reviewed within reasonable timeframes and consideration will be made as to whether we are able to provide you with psychological services. We are not able to respond to urgent enquiries.

This website may include links to other third-party websites for resources and information purposes. These links are provided for information purposes only and do not signify our agreement or endorsement. The content of these links and/or other websites is not produced or monitored by us and therefore no responsibility will be taken by us for the content of these links and/or other websites. No responsibility will be taken by us for any claims, damages or loss of any kind whatsoever arising from your use of these links or other websites. We are not responsible for the content of these links or other websites and you use the links and other websites at your own risk.

3. Consent and Acceptance of Terms

This Website Terms of Use Policy applies to all users of our website. By accessing and/or using this website in any way and/or by submitting an online enquiry form to us, you agree and consent to this Terms of Use Policy. If you disagree with these Terms of Use for any reason, then you must immediately stop using our website.

4. Acceptable Use

As a user of our website, you may access, browse and interact with our website in accordance with these Terms of Use and in accordance with relevant legislation. You may use our online contact forms to send us legitimate business enquiries about our psychological services.

You are expressly prohibited to use our website to harass, stalk or otherwise intimidate our staff, contractors/affiliates or any other person. You are expressly prohibited to engage in any use of our website that violates any legislation. You are expressly prohibited from tampering or interfering with the regular operation of our website, including attacking the website through malicious means such as denial of service attacks. You are expressly prohibited from attempting to access, reproduce or distribute confidential, protected, trademarked, copyrighted and/or unauthorised information, and you are also expressly prohibited from copying, reproducing or replicating the website or any of the information contained within the website pages or contained within our online contact forms. 

We reserve all rights, including the right to refer any activity to the police and the right to take legal action against any person or legal entity violating these Terms of Use. We are based in Victoria, Australia and are bound by relevant state and federal legislation.

5. Privacy Policy

We care about the protection of your personal information. Our Privacy Policy describes how we collect, store, use and disclose your personal information and how we maintain the security and quality of your personal information. By accessing and/or using our website in any way and/or by interacting with us in any way and/or by submitting an online enquiry form to us, you agree to our Privacy Policy and consent to having your personal information collected, stored, used and disclosed by us in accordance with our Privacy Policy. 

6. Website Functionality

Our website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website before, so we can distinguish you from other users of the website. This improves your experience and our website. We do not use cookies to identify you, just to improve your experience on our website. If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, then please be aware that your browsing experience and our website’s functionality may be affected.

Our website uses Google Analytics to help us better understand visitor traffic, so we can improve our services. Although this data is mostly de-identified and/or anonymous, it is possible that under certain circumstances, we may connect it to you.

Our website uses trusted services from Google, GoDaddy and JotForms to help us to deliver psychological services. The relevant Terms of Service and Privacy Policies of these respective service providers apply. By accessing and/or using our website and/or by submitting online web forms to us, you agree to the Terms of Service and Privacy Policies of these third-party service providers.

7. Copyright, Rights and Ownership

We own the copyrights and trademarks to all content published on our website and reserve all rights. Users of our website must not copy, publish, distribute or otherwise reproduce any of our content, text or images without our prior written consent. We expressly prohibit the modification, reproduction or redistribution of any of our website content, including images, text and content contained within our web forms. 

8. Jurisdiction

We are a business that is registered in the State of Victoria, Australia and the governing laws of the State of Victoria apply. The courts of the State of Victoria shall have exclusive jurisdiction to decide any matter relating to these Terms of Use.

9. Changes to these Terms

We reserve the right to alter, amend, vary or otherwise change any content on this website at any time and without any notice. From time to time, we may make changes to this Terms of Use Policy without notice. Any changes to this Terms of Use Policy will come into effect from the effective date listed on the policy that is published on our website. Your continued use of our website constitutes your agreement to any updates to the Terms of Use Policy.

10. Contact

If you have any queries about this Terms of Use Policy, you may contact us in writing and allow up to 30 days for a response. Our contact details are:

Prism Of The Mind Clinical & Forensic Psychology

Email for contact: contact@prismofthemind.com.au

This Terms of Use Policy is effective from 16/04/2025.